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You are here: Home / Archives for Small Groups

Help Your Small Group Members Ask Good Questions

May 19, 2025 By Ryan Higginbottom

group

Greta Schölderle Møller (2016), public domain

Most of the small group Bible studies I’ve attended have a familiar format.

First, the group leader introduces the passage and asks someone to read it aloud. Then, either the leader talks about the passage, pointing out interesting or important details and connections, or the leader asks the group questions to spark discussion. Hopefully the conversation turns to application before it ends.

There’s nothing necessarily wrong with this structure. I’d much rather someone attend a Bible study like this than not be involved in any small group. But this model leaves group members mostly passive. Everything centers on the leader, and group members act as an audience. As a result, group members leave the group with more knowledge about one Bible passage but no greater Bible study skills.

There’s a better way.

Small Groups for Training

At this blog we’re passionate about helping ordinary people learn to study the Bible. This learning can happen in all sorts of venues, including small groups!

One way to make this happen is to design the group explicitly as a Bible study training group. In other words, advertise the group as one in which you’ll learn and practice Bible study skills. After all, learning the basics of Bible study doesn’t take long, and for those who are new to the custom, a group setting is a great way to practice.

Alternatively, you can build this training into the normal rhythms of your small group.

Training Along the Way

One key to good Bible study is learning to ask good questions of the text.

When observing the text, ask about the genre, the grammar, and the structure. When interpreting, ask questions about your observations; seek out the main point of the passage. And when applying, ask what this all means; press the main point of the passage into all the corners of your life.

In the course of a regular Bible study, a leader can train group members to get better at asking these kinds of questions. These are skills that members can then use in their personal Bible study.

De-center the Small Group

Small group discussions that revolve around the leader can have unintended consequences. I’m afraid that a byproduct of such groups is that group members rarely study the Bible outside of small group meetings.

We need to dispel the lie that Bible study is just for the experts. I’ve been in lots of small groups where everyone looked to the leader to answer all questions and resolve all difficulties. But everyone can study the Bible! Bible study is not a task to be left to the academics (and leaders) with everyone else picking up stray crumbs that drop from the table.

How to Train for Good Questions

Here are five ways to help your small group members grow in their OIA skills and ask better questions.

  1. Be transparent. Don’t hide what you’re doing—no one likes to be manipulated or to fall victim to a sneak attack. Explain why learning Bible study skills is important for everyone and describe what you’ll be doing.
  2. Teach mini-lessons. Decide on a few small group meetings where, as part of the conversation, you’ll offer brief instruction on one aspect of Bible study. The group can practice that particular skill immediately after the explanation. This way, group members can pick up OIA training over the course of several meetings.
  3. Use worksheets. We have some excellent worksheets available on our resources page. Make copies and pass them out with your instruction. Encourage your group members to use them for personal study.
  4. Leave space for questions. After you’ve had a chance to take your group through the different aspects of Bible study, involve your group more centrally in future discussions. Allow time during the conversation for observations and interpretive questions. Instead of asking application questions yourself, call on the group to produce them.
  5. Be imitable. If we’re doing it well, our group members should be able to imitate our teaching. That is, they should be able to arrive at the same conclusions we do. The key here is simply showing your work. Explain your process and your thinking. Minimize your appeals to experts and commentaries; focus on the text of the Bible and what you can draw from it.

Equipping the Saints

Leading a leader-centered small group can be nice for the ego, but it rarely builds skills in group members. It has no multiplying effect.

When you help your small group members learn Bible study skills, you equip them for a consistent, deeper relationship with God. They won’t rely on you to understand the Bible, they’ll be able to interpret and apply God’s word themselves.

And that’s something anyone would want to pass along!

Note: This post is a small attempt to restate portions of Peter’s excellent, earlier post.

This post was originally published in 2018.

Filed Under: Leading Tagged With: Questions, Small Groups, Training

Knowing Your People Helps You Ask Better Questions

May 5, 2025 By Ryan Higginbottom

bonfire

Tegan Mierle (2016), public domain

One of the underused gems on this blog is Peter’s series on How to Lead a Bible Study. It’s thorough, practical, helpful, and winsome. If you haven’t read those articles, I recommend it.

Loving Your People

One dynamite entry in Peter’s series is One Vital Behavior Determines the Success of Your Teaching Ministry. In that post Peter writes about the importance of leaders loving their people. Leaders are called to this investment, and without love their teaching will be like a noisy gong or a clanging cymbal.

But what effect does this love have within a small group? Peter explains what happens when a leader gets to know the people within the group.

  • It makes the leader’s application more relevant.
  • It shows the people Christ.
  • It sharpens the leader’s insight.
  • It bolsters the leader’s credibility.

Yes, I can see it! When I am actively building relationships with my small group members, it makes me more effective as a leader and it conveys greater benefits to my friends during our meetings.

After a recent small group meeting, I was reflecting on one of my subpar questions. I came back to this point about knowing my people. Had I remembered the experiences and backgrounds of my friends, I would have asked better questions.

The Questions to Avoid

Knowing my friends helps me avoid certain questions. For example, if one of my small group members has a grown child who has turned away from Christ, I probably will not ask a launching question related to apostasy. Instead of warming this person up for participation in the discussion, it might have just the opposite effect.

There are other sorts of questions I might avoid if I know my friends’ backgrounds and personalities.

  • When I know there is pain, bitterness, or sensitivity related to a certain issue, I won’t ask that person for a comment on an application related to that issue.
  • If a group member has an issue about which they are outspoken and passionate, I will be careful when we discuss that topic. Having a person like this in the group also makes me careful about just how open-ended my questions are.
  • Some people learn and grow more by listening and processing instead of speaking. Some people who are going through heavy or sad events in their lives benefit from attending a small group but not participating much. Knowing my people can help me recognize and respect this.

I’m not saying that small groups should avoid all difficult or sensitive topics. But some times are better than others for those discussions. My small group time is limited, so in my attempt to keep our meeting length reasonable—and, often, in an effort to respect and love a hurting friend—I’ll try to have some of those hard conversations outside of small group.

The Questions to Ask

As I’ve gotten to know my small group members, I realize just how much work God has done in their lives. And I want the rest of my group to know it too!

It is a great encouragement, especially to younger believers, to hear of testimonies to God’s goodness and faithfulness to his people. This can give boldness and practicality to application discussions within a small group.

  • If a member of your small group has a history of beginning evangelistic conversations with friends, ask them to share an example when discussing application related to spreading the gospel. (It’s not a bad idea to warn/ask them ahead of time!)
  • Suppose one of your application questions will emphasize the training/growth that’s necessary as a disciple of Jesus. If some of your small group members have a sports background, you could incorporate athletic training into a targeted launching question.
  • Depending on the purpose of the group and the relationships within it, you could invite a friend to share a doubt or question about the Christian faith. If a member is weighed down by questioning their salvation and someone else in the group has wrestled with that same concern, this might be a valuable conversation to have as a group.

Closing

One of the great benefits of small group Bible studies is the interaction between group members. When a leader knows the people in the group, they can ask and avoid certain questions to make that interaction even more valuable.

This post was originally published in 2018.

Filed Under: Leading Tagged With: Leading, Questions, Small Groups

Ask Honest Questions

February 24, 2025 By Ryan Higginbottom

ask question

CDC/Dawn Arlotta (2009), public domain

A teacher asks a question. And then, silence.

The students shift in their chairs; they squirm; they avoid eye contact. More silence. This question has jumped out of the nest, tried to flap its wings, and fallen to the ground with a thud.

Too many questions by teachers and leaders go unanswered. They’re often too vague, too personal, or unclear.

So what makes a good question? Specifically, how can a small group Bible study leader ask good questions?

The Job of a Small Group Leader

A small group leader should be a persistent and skilled question-asker. Good questions are the key to helping a group understand a Bible passage, encourage interaction, and apply the main point of the text.

I put a lot of energy into writing questions for my small group. It is difficult but essential work. My group’s engagement and discussion usually rises or falls with the quality of my questions.

I want to ask my group honest questions. In other words, I want to know how my friends are thinking about and processing the text. I’m not just looking for them to agree with me.

Far too often, I’ve simply wanted confirmation of my conclusions. Through my questions—or my posture or reactions—I communicated that I was looking for just one answer. And that stopped the discussion cold. No one likes to feel manipulated.

Humility

Asking honest questions requires a mega-dose of humility. It takes a work of God’s grace within the heart.

After all, as the group leader I put a lot of time into preparation. I pray, study the text, read commentaries, and work hard on my notes. I meditate on the passage for at least a week before we meet. It’s natural for me to approach my group with confidence in my conclusions.

But I can still be wrong! My study hours don’t guarantee infallibility. I may have missed the main point of the text.

Here’s the good news: My mistakes do not doom my group. After all, God’s truth doesn’t depend on me!

If I believe the Holy Spirit lives within each Christian in my group, and if I know he gives wisdom and understanding as he pleases, then I need to hold my conclusions with an open hand. I’m not an omniscient teacher; I need to approach my group as someone who still has much to learn.

I can help my friends look carefully at the text and ask for their understanding. I can continue to seek the meaning of the text myself. God can still teach his people the truth of his word.

Handling Disagreement

To be clear, I’m not advocating for a small group free-for-all. There is immense value in a leader’s preparation.

But we must acknowledge God as the ultimate authority. We submit to him in his word. We also submit to each other as the Spirit works and opens eyes. If I arrive at my small group convinced of one interpretation but my friend convinces me otherwise from the text, I should rejoice.

Asking honest questions means I must prepare for disagreement. I might be contradicted. Hopefully the atmosphere and the people in my group mean those discussions will be gentle and loving. But I need to prepare—my reaction to a dissenting opinion makes a huge difference.

By looking surprised or offended or dismissive, I may shut down my friend and even the rest of the group. But if I am curious and welcoming and humble, inviting my friends to observe and interpret the text honestly, I communicate how much I value them and trust the Spirit to lead his people.

For me the crucial question is: Will I trust in the Lord or in my preparation?

I’ve found it rare that a Bible study leader is wildly wrong. It’s more likely that input from the group add angles and nuance the leader didn’t see at first. (Greater diversity within the group will help with this.)

For Whose Glory?

What is the focus of your small group?

Are you hoping your friends will leave your meeting raving about your teaching? Or are you committed to helping your friends understand and apply the Bible at all costs, regardless of whom the Spirit chooses as his messenger?

Give yourself to serious, prayerful study and preparation. But then ask honest questions of your group, knowing that you may have as much to learn as they do.

This post was originally published in 2018.

Filed Under: Leading Tagged With: Humility, Questions, Small Groups

Help Your Small Group See the Big Picture

December 2, 2024 By Ryan Higginbottom

Jiuguang Wang (2010), Creative Commons License

When I find myself in a new city, it takes me a while to get my bearings. I need an idea of a city’s structure before I can move around with confidence.

In Pittsburgh—the biggest city near me—everything is organized by bridges and neighborhoods. If I feel lost, I look for signs for the closest bridge, stadium, or college campus. Knowing the big picture keeps me moving.

When studying the Bible, a book overview serves this same function. Knowing the themes, structure, and main point of a book is a great help when you wade into the chapters and verses. We’ve written before about how to do a book overview in your personal Bible study; today we’ll address leading a small group through the process.

Homework is Required

A fair warning: This particular small group meeting requires homework. Your group members may balk, but without homework, a book overview discussion will become a lecture. Nobody wants that.

My small group recently started Luke, and we kicked things off with a book overview meeting. Here’s what I expected my group to do before the meeting.

  • Read the whole book. I asked them to read it at least once, and two or three times if possible. I encouraged them to jot down thoughts on the book’s structure and major themes as they read.
  • Watch two videos. We’ve written before about The Bible Project’s book overview videos. They’re excellent. Here are the two videos that were produced for Luke. (This was the easy part of the homework!)
  • Read an overview article. Either in a study Bible or an online source, I asked my group to find an article about the big purpose and themes of the book. (Here is one article I recommended for Luke. And here is another great resource on Bible book overviews.)

My group had five weeks between meetings to accomplish these tasks. Stating my expectations up front made leading the book overview meeting a snap.

The Meeting Itself

I told my group we’d discuss five simple questions at the meeting.

  1. Who wrote this book?
  2. To whom was this book written?
  3. Why did this person write this book to these people at this time?
  4. What are some key themes of the book?
  5. How is the book structured?

We hit all five questions, and because my friends had prepared, we had a lively discussion.

The goal of a book overview meeting should be to come up with a main point for the book you’re studying. Once you agree on this as a group, you can return to it to make sense of smaller passages. Even if you don’t hit on application during this meeting, you’re laying the foundation for future discussions.

Like a Compass in a Storm

The book overview won’t solve all of your Bible study problems. But it is a wonderful exercise for both personal and small group Bible study. When you know what an author is trying to do with the book as a whole, sometimes smaller sections of the book click into place.

Next time you start a new book in your small group Bible study, take a week to talk about the big picture. You won’t regret it!

Thanks to Peter for his help in preparing this article.

This was originally published in 2017.


Image source

Filed Under: Leading Tagged With: Leading Bible Study, Main Point, Overview, Small Groups, The Bible Project

A Great Launching Question is Worth the Effort

November 4, 2024 By Ryan Higginbottom

SpaceX (2016), public domain

If old shampoo commercials have taught me anything, it’s that you never get a second chance to make a first impression.

This advice isn’t just for job applicants. Your first moments with your Bible class or small group are critical as well.

A Great Way to Begin

Some teachers begin a class with a review. Others jump right into the passage.

But most skilled teachers use a softer opening. They create a transition period where people can settle, adjust, and get on the same page. Launching questions are great for this.

What is a Launching Question?

A launching question is asked at the beginning of a class or study. It launches the group toward your goal, gathering as many people on board as possible. (We’ve written about launching questions before, and Peter has provided some great examples.)

Much of the power of small groups (and smaller classes) lies in the interaction between the people. A good launching question encourages participation, showing that conversation is welcome, safe, and valued. The best questions are also linked to the topic or text of the meeting.

Common Mistakes with Launching Questions

I’ve seen and made lots of mistakes at the beginning of a Bible study. Most of these mistakes fall into four categories.

Too Heavy/Personal

Some questions ask for too much too soon. Someone who just sat down might not be ready to summarize Genesis or talk honestly about their sin. Asking a question that demands too much often results in silence, and nobody wants that!

In my small group we aim for honest conversations and personal applications of the Bible, but these discussions often happen toward the end of the study, not the beginning. I ask for more depth (both cognitively and emotionally) as the meeting progresses.

Disconnected

It’s easy to get people talking—sports, weather, or politics should do the trick. But if your interaction isn’t connected to the subsequent material, that launching question can seem like a waste.

Fill in the Blank

Some questions have only one answer. These are fine in an elementary school classroom, but in a small group they promote the illusion of interaction without the reality.

Try to craft a launching question which is open-ended and easy for everyone to answer. Instead of fill-in-the-blank questions, state the truth you’re fishing for and follow up with why or how.

Not Clear

The specific wording of a question is critical, and I’ve found that improvising doesn’t work. I encourage every teacher to write down their questions verbatim and in an easy-to-spot place in their notes.

Without a scripted beginning, my launching questions end up being too long, vague, or confusing. A clear, straightforward question is most important in those opening minutes.

An Example: Idolatry

Suppose you’re teaching on a passage which centers on idolatry. You plan to steer application toward personal and corporate idols in the church.

Let’s discuss some possible launching questions.

  • Can family be an idol? — This is a yes/no question, so by itself it won’t generate any conversation. Instead, start by defining an idol and then ask how a good thing like family could become an idol.
  • Is family a prominent idol for people in our church? — This puts some distance between the responder and the response, which encourages answers. But the flaw in this question is asking people to confess the sins of others. Because this could lead to gossip, I’d avoid this question.
  • What is an idol? — Depending on the maturity of your group, this could be a great place to start. To encourage multiple people to participate, follow up by asking for examples.
  • What is one of your personal idols? — This is too personal for a launching question. Build up to questions that call for revealing answers like this one.
  • What are some common idols in the modern church? — If your group is familiar with the definition of an idol, this is a great launching question. It isn’t personal, it gives people some detachment in their answers, and it encourages talk about general trends instead of specific people.

There are other ways to begin a study like this; drop your suggestions in the comments!

Worth the Effort

I write my launching question at the end of my study preparation. I need to know the end of the story before I take aim at the beginning. (It’s one of the hardest parts for me!)

Remember that every group and class is different, so what works for me might not work for you. If your small group shares a meal before your study, or if your class always follows a focused time of prayer, you can handle the beginning of your meeting differently.

A slam-dunk launching question won’t make up for poor study preparation. But a good question will pave the way toward a productive, fruitful discussion. It’s worth the effort!

This post was first published in 2017.

Filed Under: Leading Tagged With: Launching Question, Small Groups, Teaching

How Not to Apply the Bible

March 20, 2024 By Peter Krol

Kenneth Berding describes a sort of Bible study that is not too difficult to find.

Last week we learned that the Philistines brought the prisoner Samson into a celebration dedicated to their god Dagon so that he could “entertain” them. Lindsay, would you mind reading our passage for this week, Judges 16:28-30?”

“Yes, I’d be glad to.” [Reads the text]

“Thank you for reading, Lindsay. Alright, let’s discuss this passage together. How do you think this passage applies to your life?”

“Well, this passage really spoke to me while Lindsay was reading it.”

Berding’s parable describes an application discussion that completely bypasses observation and interpretation. Then he goes to show how it could be managed far more usefully.

Check it out!

Filed Under: Check it Out Tagged With: Application, Bible Study, Leadership, Small Groups

A Check-Engine Light for My Small Group Preparation

June 19, 2023 By Ryan Higginbottom

Sigmund (2020), public domain

Preparing for a Bible study meeting can take a lot of energy. But the amount of time it takes can vary from passage to passage and leader to leader.

Since we can always put in more time to read, pray, and think, how do we know when we’re done? How can we tell when the study is ready?

I’m not sure there’s a universal answer to that question. However, I think there are indicators that show up when we haven’t prepared enough. In this article, I’ll share one of my indicators in the hope that it might help others to discover theirs.

The Relationship Between Preparation and Explanation

My small group preparation falls into two phases. First I study the passage; then, I think through the discussion about the passage I hope to have with my small group.

If my preparation time is shortened in any given week, it’s likely the second phase that suffers. And while I’m seldom conscious of how much focused time I’m spending on my study, I have identified a helpful litmus test for under-preparation.

For me, there’s an inverse relationship between my preparation time and how much talking I do during the Bible study meeting. The less prepared I am, the more I talk, and the more prepared I am, the less I talk.

Perhaps this is surprising. After all, if I’m more prepared, wouldn’t I have more to say?

Drawing on the Strength of Small Groups

Let’s not forget, the chief advantage of a Bible study is interaction. The discussion and conversation we have as a group can turbo-charge our engagement with a passage of Scripture.

Therefore, as a leader, I prepare with the goal of interaction. I try my best to write questions to draw my friends into the Bible and help them see what I have seen.

The less prepared I am, the less time I’ve likely had to spend on my questions. So, my explanations take the place of discovery and learning among my group members. I’m serving my friends a filet instead of helping them wrestle the fish into the boat.

It’s often the interpretation phase of Bible study that gets short-circuited. In my head, I know the interpretive dots must be connected, so I connect the dots myself instead of posing the questions that help my friends draw the line between points A and B.

The result is not always a disaster. Some people in my group might not even notice. But I can tell, and our application never seems quite as sharp when we haven’t arrived together at the author’s main point.

A Light of Your Own

Talking too much—trying to give too many explanations myself—is my check-engine light. It tells me that I didn’t spend enough time on the right things as I got ready for my small group. For future meetings, I’ll need to carve out focused time to plan for the small group discussion. (For those with similar struggles to me, you might find this question-writing worksheet helpful. I still do!)

Your indicator light might be different from mine. One way to make progress thinking through your own leadership is to meet with a trusted friend from the group after the Bible study. Specific, loving feedback can go a long way toward helping you grow.

Filed Under: Leading Tagged With: Leading, Preparation, Questions, Small Groups

A Sensible Approach to Difficult Small Group Members

January 25, 2023 By Peter Krol

Have you ever had a difficult small group member? It could be someone who dominates the conversation, or who lacks restraint from being a gossip or busybody. What do you do in such a situation?

Too often, I find, leaders are afraid to address the matter directly and instead resort to hints and innuendo in hope that the person will simply catch on to others’ displeasure at their behavior. But this will not do. It is neither kind nor truthful.

Rachel Bailey offers some refreshingly sensible and biblical advice:

  1. Set firm boundaries
  2. Extend grace
  3. Have a conversation

Bailey’s piece is filled with biblical support and practical guidance. I urge you to check it out!

Filed Under: Check it Out Tagged With: Confrontation, Small Groups

Asking Better Small Group Questions

December 5, 2022 By Ryan Higginbottom

Small Group Network (2021), public domain

The longer I lead and attend classes and Bible studies, the more convinced I am of the importance of good questions.

Good questions cannot make up for sloppy study or errant understanding. However, without good questions, the Biblical truth that should pierce like an arrow may land like a jellyfish instead.

Questions are the delivery method, the interface between leader and participant. Assuming the leader does not want to lecture (please don’t!), questions are the primary way to fuel the discussion and learn what the Scriptures say.

Every leader and teacher can improve in their question-asking. Like anything else, this takes practice and training. Below, I offer three suggestions for those who want to grow in this area.

Envision Possible Answers

Here’s my recipe for level 1 improvement: As you write your questions, think of the specific people in your small group and how they are likely to hear and answer what you ask.

This depends on a leader knowing their small group members and having experience talking with them about the Bible. Every group is different, so a set of questions that work well in one setting might not fit in another—even with the same Scripture passage.

When I draft a question, I imagine trying to answer it myself. Then I picture the possible answers my small group members will give. This step sharpens my questions, helping me to discard any vague and ill-formed inquiries. I am better able to point my friends toward what matters in the text.

Review the Meeting

We can unlock the next level of progress by reviewing the small group meeting with a friend afterward. Ideally, this is someone who attended the meeting, though that isn’t completely necessary.

The goal is to think carefully about the questions after the fact. Did they accomplish what you wanted? (You did have a goal for each question, right?) Were they clear? Try to hang onto your meeting notes and go through the questions one by one.

The best time to debrief is while the meeting is still fresh in your mind—optimally within a day or two. I find that if too much time passes, it’s hard for me to remember the responses to individual questions.

A Pre-meeting Discussion

The most intense way to upgrade your question-asking skills is a hybrid of my first two suggestions: Meet with a friend in advance of the meeting to talk through and plan your questions.

After you have studied the relevant Bible passage and made a plan for the study, get together with a friend and discuss the questions you plan to ask. This friend can draw out your intention behind each question. They can also answer your questions, and you can learn how someone in your group is likely to interpret and respond to them.

No Perfect Plan

These strategies come with no guarantee. Asking good questions in a small group is a learned skill; it is something we can practice and improve. However, because people are unpredictable, one of the other skills we need is improvisation. No study will ever go exactly according to script, so we need to be ready to reframe, drill down, or pull back.

The job of the small group leader is to understand and apply the Biblical text and then help group members to understand and apply it as well. Because questions are central to the second part of this goal, it is worth the effort to ask the best questions we can.

Filed Under: Leading Tagged With: Leading Bible Study, Questions, Small Groups

The Surprising Glory of Small Group Bible Studies

September 2, 2022 By Peter Krol

Small group Bible studies are not flashy, but then God’s majestic glory is typically not very flashy either. Of course, there was once a fiery typhoon on sinners dwelling in a plain (Genesis 19). And there was the blast of divine nostrils that blew a sea apart through the night watches (Exodus 14). And, of course, there was the traumatic thundercloud on the mountain (Exodus 19). But some of the shock value of those happenings was on account of their extraordinary rarity.

All that glory was bottled up, after a fashion, into a vessel that could be seen without burning out people’s retinas (John 1:14). And it continues to reside within the fragile clay pots known as the redeemed (2 Cor 4:5-12). The glory has become such that eyes of faith are required to see it at all.

Photo by Vlada Karpovich

So with such eyes of faith, you may perceive the imperceptible glory of gathering with a handful of people in someone’s living room—or a factory’s break room—opening this holy book, reading what’s on the page, and discussing how God might use it to change the world. His immeasurable glory, his majestic name in all the earth, is best seen when babies and infants declare his praise (Ps 8:1-2). When that happens, the “important” people learn to shut up (Matt 21:14-17).

How much more is God’s majestic glory present when sinners confess their sin and turn to trust Jesus (Ps 19:14). It may take place in your living room. It may take place in a coffee shop. It may take place in the unlikeliest of places. All you have to do is open your Bibles and get people talking about it. Such is the surprising glory of small group Bible studies.


If you’d like to learn more about how to leverage the glorious power of interactive small group Bible studies, you may be interested in my newest book: Sowable Word: Helping Ordinary People Learn to Lead Bible Studies.

Filed Under: Leading Tagged With: Small Groups

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